Frequently Asked Questions

We’re results-driven and move fast!

• Orders are processed within 24 hours.
• Emails are responded to within 48 hours (due to high website traffic).
• Once your design or print job is confirmed, we’ll have your product ready to ship or pick up within 3–5 working days.

Of course! Please use our provided templates and upload your artwork via the Upload function on the product page.

Artwork must be in vector format or a high-resolution JPEG to ensure quality.

If the file is not print-ready, a setup fee starting from $45 + GST may apply.

We have workshops in East Auckland and Hamilton city.
If you need an urgent pickup, please contact us directly: info@bannerking.co.nz or leave the note when you place the order.

For some of our banners, floor decals and foot path signs, we can do a custom shape/ size. Please get in touch at info@bannerking.co.nz to discuss your custom requirements.